Important Information for Castle Learning Online Administrators from
Castle Learning Online Technical Support
End
of School Year Account Management Procedures
As the 2007-2008 school year draws to
a close, the Castle Learning Online team would like to thank
you for being part of the Castle Learning Online / School Island
family! If you have not already renewed your Castle Learning
Online subscriptions for 2008-2009, please contact your Sales
Representative about your order.
During the summer, we will be
performing standard account management procedures, which are
necessary to prepare for the new school year. Session and account
data for the "old" school year must make way for the "new." If you
feel that this procedure does not meet the needs of your school,
please contact Castle Learning Online Technical Support at
support@CastleLearning.com or 1-800-345-7606 ext 2 to make other
arrangements.
Special Note to Summer School Users
For most customers, the terms of the
licensing agreement allow you to use Castle Learning Online
for summer school. Please contact Castle Learning Online Technical
Support at
support@CastleLearning.com or 1-800-345-7606 Ext 2 if you need
to transfer student or teacher accounts, or to accommodate other
special summer school situations.
Note: Data from summer school
sessions will not be saved once the new school year accounts
are created.
Managing End of Year Reports
At the end of June, Castle Learning
Online will generate end of year reports, which summarize the
course usage for the 2007-2008 school year. This data is useful for
tracking student progress and performing correlation studies with
test results. These reports will be archived and posted on the
Student Usage Report page, which is accessible to
Administrator account holders.
Deactivating "Old" Student Accounts
Approximately two weeks prior to the
start of the new school year, all student accounts will be
deactivated. Students will not have access to their Castle
Learning Online sessions. Students attempting to sign into
Castle Learning Online will receive a message that their
accounts are deactivated.
Teacher and Administrator accounts
will remain active. Castle Learning Online classes will
remain intact, and teachers will be able to view assignments and
other reports. Teachers will also be able to create new assignments.
However, teachers will not be able to add students to
classes or make assignments to classes or students.
Student data from the 2007-2008 school
year will not actually be deleted until we receive
from you the new enrollment data for the 2008-2009 school year or
confirmation from you that you intend to enroll students using the
Add Multiple feature.
Pre-Enrollment of Student Accounts for the New School Year
As soon as you have student data
available, we can begin the enrollment process in which new student
accounts are created for the 2008-2009 school year. Castle
Learning Online generates student account IDs based on a
pre-assigned prefix for your school and the student name. Create a
Microsoft Excel file with the following columns and send it to
Castle Learning Online Technical Support (support@CastleLearning.com):
- Column 1:
Last name
- Column 2:
First name
- Column 3:
Preferred Castle Learning Online ID (optional).
Note: Some schools prefer to base their Castle Learning
Online IDs on their network IDs or other unique identification
information. If this data is omitted, then Castle Learning
Online will automatically generate IDs based on a prefix for
your school and the students' names.
- Column 4:
Grade or year of graduation.
Note: Many schools find this field convenient for sorting
downloaded report data.
- Column 5:
Unique school-issued identification number to provide account
management flexibility and interfacing with your school's
information system.
For districts with multiple schools,
please use a separate file for students and teachers (see below) at
each school. Castle Learning Online Technical Support will
create the accounts and notify you by e-mail when it has been
completed. You will be responsible for distributing the Castle
Learning Online IDs to your students.
Note: Once the student accounts
for 2008-2009 are enrolled, all student accounts will now be active.
Students will be able to sign into Castle Learning Online and access
their session. Teachers will be able to delete old classes, organize
new classes and make assignments to students/classes.
Updating Teacher Accounts
Returning teachers will most likely
want to keep the same account IDs and carry over assignments that
they created during the previous school year. However, retirements,
departures, transfers, and new hires also necessitate some teacher
account maintenance. At the beginning of the new school year, sign
into your Castle Learning Online Administrator account; go to
the Accounts page; and manually delete each teacher
account no longer needed. Create any new teacher accounts as needed
from the Accounts page.
If the number of new teachers is
large, send us a Microsoft Excel file with teacher first and last
names in separate columns. For districts with multiple schools,
please use a separate file for students and teachers at each school.
Castle Learning Online Technical Support will create the
accounts and notify you by e-mail when it has been completed. You
will be responsible for distributing the Castle Learning Online
IDs to your teachers.
Note: Clearly mark this file as
being teacher names rather than student names so that we will create
the correct type of accounts.
If you have any questions or concerns
about the end of year procedures, please contact Castle Learning
Online Technical Support at
support@CastleLearning.com or 1-800-345-7606 Ext 2. |